FAQs (Frequently Asked Questions)

How do I track my order? Once your order is dispatched, we will send you a tracking number via SMS or WhatsApp. You can use this to track your parcel on the courier's website.

Can I change or cancel my order? You can change or cancel your order within 12 hours of placing it by contacting us on WhatsApp. Once the order is confirmed and dispatched, it cannot be cancelled.

What should I do if my size doesn't fit? No problem! We offer easy exchanges. Just contact us within 7 days of delivery, and we will guide you through the exchange process.

Are your shoes true to size? Yes, our shoes follow standard European sizing. If you are between sizes, we recommend checking our Size Guide or contacting us for advice.

Do you have a physical shop? Currently, we are an online-only brand. This allows us to keep our prices low while delivering high-quality footwear directly to your doorstep.